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ZOE Scores 0 NCAP

Writer's picture: RZOCRZOC

The new ZE50 ZOE has been tested by the Euro NCAP and has scored a scary 0 stars on the test.


This is due to the ever-changing NCAP ratings and safety growth within the market meaning the ZOE has not met the higher standards that NCAP require such as AEB, ACC but most of all the ZOE has had a major feature removed from the new ZE50 that has caused extreme worry within the owners of the *NEW ZOE ZE50*


Renault has removed the higher side airbag on the vehicle causing concerns over whether Renault has now breached a safety feature within its main selling point of years past. The New ZE50 now only has the lower torso airbag meaning the higher part of your body including your head is now at risk of extreme injury if you were to have a side-on collision.


As a club, we are now standing hard and fighting to get Renault to correct the issue as quickly as possible for its owners, No one in life should be put at risk by cutting corners without letting people know such changes have been made.


Please follow the link here to respond with your complaint: https://www.renault.co.uk/contact/complaint.html




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11 comentarios


I've complained to Renault about this unacceptable retrograde step, as do all of us in the RZOC.

I was recommending the ZE50 to everyone who was looking for an EV at an affordable price until hearing abut this nasty, penny-pinching trick. For the record, I have contact with well over 10,000 people in my home county, and know over 800 people well, so Renault will be losing sales from now onward, Until Renault have formally recalled all ZE50's [and other models, if they have had similar safety equipment deletions], for a free, and mandatory, after-sales installation of the airbags, I shall be actively dissuading people from buying ANY vehicle from their current product range, irrespective of fuel type or vehicle…

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Paul D
15 dic 2021
Contestando a

I’ve also sent them a contact, saying that as a direct result of the airbag removal unless they issue a rectification recall, I’ll be considering ending the PCP and disposing of the car, and that I’ll not be considering ever buying Renault again. I doubt that there’s much legal ground for a get-out citing lack of merchantable quality, or safety concerns, because despite the NCAP rating the car will still meet the minimum legal requirements to be sold in the regions it is available in, but the removal of another safety feature should be of concern to buyers, and we can always vote with our feet if Renault want to hide behind the irritating and useless statement that they have released…

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richard
13 dic 2021

Is this feature missing from all Renault ZOE ZE50s? If not how can I check to see if my car has this?

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richard
13 dic 2021
Contestando a

Hum, that's not great. It's bound to reduce the secondhand value, not that I was planning to sell mine...

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steven hirst
steven hirst
12 dic 2021

If I would have been told I would have bought a corsa miss sold is this air bag gate

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Haushinka
12 dic 2021

The revelation that the upper airbags have been removed is shocking, glad I chose a second hand ZE40. I certainly won't be buying a ZE50 in the future, and I won't be recommending the post 2020 models to anyone now, unless the AEBS and 'missing' airbags are reinstated. Really stupid move, Renault!

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Paul D
12 dic 2021

I’m afraid that this change has put me off buying Renault again. I was already not happy that the model I bought was advertised with AEBS and yet the feature was missing from the delivered vehicle. I was prepared to overlook that given that the car was fitted with the auto park which I didn’t order, but the removal of a second safety feature is one step too far. When I come to think about changing the ZE-50 for something else, Renault won’t be in the running as a result of this, and taking away the upper airbags will probably hasten the point at which I’ll be looking to change. I don’t believe Renault will show any interest in rectifying the chan…

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Contestando a

We bought one which was built and registered in 2020. It definitely has AEBS and an airbag on the steering wheel. The ABS has helped us to avoid a possible accident on a couple of occasions. It seems that the ZE50 safety features were removed, along with various other things, including wireless phone recharging, early in 2021.

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